Refund & Returns Policy

Refund requests may be considered within 14 days of purchase if the learner has completed 25% or less of the course and no certificate has been issued.

Refunds are generally not available after substantial course progress has been made, after a certificate has been issued, or after the refund window has passed.

If you accidentally purchase the same course more than once, contact us so we can review the transaction and issue a refund when appropriate.

If a technical issue prevents access to a course, please contact us. We will work to resolve the issue. When a technical issue cannot be resolved, we may provide a refund, credit, or alternate solution.

When appropriate, EmpowerED PL may offer a course credit or transfer instead of a refund, especially when a learner has not started the course.

Refund terms for school, district, group, or bulk purchases may vary based on the agreement, invoice, or purchase arrangement.

To request a refund, contact us at [email protected] with your name, email address, course title, purchase date, and reason for the request.

Approved refunds are typically processed through the original payment method. Processing times may vary depending on the payment provider or financial institution.

If you have questions about this Refund & Returns Policy, contact us at [email protected].